PROD EU | eRfx | Document not opening | PTTEP | Hellenic Bank

Incident Report for GEP SMART

Resolved

This incident has been resolved.

Posted Sep 06, 2024 - 13:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 06, 2024 - 13:28 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 06, 2024 - 13:28 UTC

Investigating

We are currently investigating the eRfx Document not opening in Production. Please join the following bridge for the issues related to this error.
CST Bridge
Impacted Customer: All/None

Posted Sep 06, 2024 - 13:27 UTC

This incident affected: GEP SMART | Production | EU Region (Sourcing).